Refund and Return Policy

At Sneaker Studio, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund and Return Policy provides the guidelines for returning items and obtaining refunds. Please read the following details carefully.

Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must meet the following criteria:

• Unused: The item must be in its original condition and have never been worn.
• Original Packaging: The item must be returned in its original packaging.
• Condition: The item must be in the same condition as you received it.

To initiate a return, please contact our Customer Support team at Support@SneakerStudio.shop. Provide your order number and a brief description of the reason for the return. Our team will assist you with the return process and provide the necessary instructions.

Refunds

Once we receive your returned item, we will inspect it and send you an email to confirm that we have received your return. We will also notify you of the approval or rejection of your refund.

• Approved Refunds: If your return is approved, your refund will be processed, and a credit will be applied to your original payment method within 5 business days.

Exchanges

If you need to exchange an item, please reach out to our Customer Support team at Support@SneakerStudio.shop for guidance on the exchange process. We will assist you in arranging a replacement item.

Return Fees

• Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to our error or a manufacturing defect.
• Exceptions: If the return is a result of our mistake, we will cover the return shipping costs.

Non-Returnable Items

Please note that the following items cannot be returned:

• Gift Cards

Contact Us

For any questions or concerns regarding our return and refund policy, please contact us at Support@SneakerStudio.shop

Policy Updates

Sneaker Studio reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Any changes will be posted on this page.

Thank you for shopping with Sneaker Studio!